Payment and Shipping
Payments are 100% upfront. All payments may be processed via PayPal or Credit Cards.
Our business hours are Monday through Friday from 10:00 am to 8:00 pm EST. All orders received before 5:00 pm EST are processed and shipped the following day. Orders placed over the weekend will be shipped first thing Monday morning unless it is a holiday. Once shipped, orders arrive within 3-5 business days.
Failed Deliveries / Refused Shipments / Incorrect Shipping Address
Incomplete or incorrect address information is the major cause of shipment delays. Check the address information on your order. Make sure you have included ALL the information (address, apt#, etc.) needed to deliver your package. Your order will be shipped via FedEx or USPS to the address you provide. It is extremely important that you give us the most accurate and complete information possible. If an address correction needs to be made after your shipment has been sent you will be assessed the $10 fee FedEx charges us to make the correction. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.
If a shipment is returned to us due to a bad address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.
Returns & Refunds
At Elegant Mirrors Hair Boutique we maintain a very high level of quality assurance. All our hair is prepared and professionally packaged at our factory. Everything goes through a thorough process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.
Due to the nature of our products, all sales are final. No Refunds or Exchanges due to hygienic reasons and altered states/conditions that the hair may be returned in.
Deposits are non-refundable for appointments but how ever it is deducted from services.
Elegant Mirrors Hair Boutique reserves the right at our discretion to make changes to prices, policies and procedures. Please check this page periodically for changes.
Limitation of Liability
Elegant Mirrors Hair Boutique is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, Elegant Mirrors Hair Boutique is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement.